Drive More Revenue And Customer Value —
Without The Lurking Distractions
Our Agentic CSP intelligently automates manual, reactive work so you can efficiently deliver customer value
Testimonials
Loved by Customer Success Teams
"Protecting CSM<>Customer time is critical. Statisfy makes my team more efficient, enabling them to focus more time on building relationships and human-to-human connections."
Luke Diaz
VP of CS, AppZen
"I save 1 - 2 hours daily from automated meeting summaries, generated prioritized tasks, and quickly finding information from past meetings."
Jess Harrington
CSM, Observe.ai
"Highly recommend speaking with Statisfy … we recently signed up with them and my team is enjoying using their product"
Samir Qureshi
VP of CS, Payactiv
"We find the insights delivered by Statisfy very valuable and, more importantly, accurate."
Ram Ponniah
VP of CS, Observe.ai
The next-gen CSP eliminates distractions so CSMs can focus on what truly matters
Stop working for your CSP. Start working for your customers.
Legacy CSPs create additional layers of work for CSMs. And they only create value if each CSM has the time to "do their CSP work". Statisfy flips this old-school thinking on its head. With AI and automation, Statisfy removes layers of work, so CSMs can focus only on making customers successful.
Pillar 1
Actionable Health. Finally.
AI generated health means that every customer datapoint is taken into consideration, for a full and accurate picture you can act on with confidence.
Factor every customer touchpoint
Our AI Data Model connects the dots across every customer interaction — with people and product — so you don't miss a thing.
Engage each customer uniquely
Every Personalized Recommendation is built on each customer's unique data graph, not a generic one-size-fits-all model.
Understand relationships and sentiment
Relationships drive business, so we track every stakeholder to monitor how their sentiment impacts important things like renewal and expansions.
- Proactively identify and engage at-risk accounts based on usage signals
- Automatically generate account health summaries and next best actions
- Make every account status available and understandable to C-suite stakeholders
Pillar 2
Automate everyday CS workflows
When you automate daily, manual tasks like customer call follow-ups and QBR prep, your CSMs get 20 - 25% of their day back to focus on driving customer value.
Automate CRM updates
Set the trigger and relevant data to capture. Then watch the magic happen.
Automate follow-up tasks
Capture and track follow-up tasks using our AI model and automations.
Automate customer-ready communications
AI-generated messages ensure the most relevant information is captured and shared in the most appropriate manner.
- Create customer onboarding workflows that track completion milestones
- Automate handoff from AEs to CSMs, including key account context
- Automate regular customer checkins, QBR preps, and Renewal comms
Pillar 3
Customer Insights For All
ChatGPT-like search helps every person in your organization find, synthesize, and act on customer information, so everyone can make high-quality decisions, faster.
Quickly find the needle in the haystack
Our AI Data Model queries all customer data, so nothing falls through the cracks.
Make customer insights accessible to everyone
Natural language search makes it easy for anyone to query and synthesize customer insights.
Prepare for customer meetings in minutes
The Statisfy Language Model functions on an account level so you can answer every specific question you have.
- Identify expansion opportunities based on usage patterns and growth signals
- Centralize customer communication history across email, Slack, and calls
- Provide the product team with ready access to product feedback and requests
FAQ
Questions & Answers
Legacy CS platforms inevitably add additional layers of work and act more like accountability tools for reporting rather than productivity tools. Statisfy removes work layers instead of adding them, focusing on automation and instant insights rather than just tracking and reporting.