Privacy Policy

Last Updated: January 4, 2024

Overview

Statisfy, Inc. operates an AI-powered platform that helps businesses elevate customer relationships. This privacy policy provides the framework for how we handle personal data through our services and website.

Applicability

This policy applies to personal data collected through our Services and websites. It does not govern information processed on behalf of customers under separate agreements, as we function as a service provider in those contexts.

Data Collection

User-Provided Information

  • Feedback, correspondence, and reviews
  • Usage patterns and service interaction data
  • Marketing preferences and communication engagement
  • Other information disclosed at collection time

Third-Party Sources

We obtain data from marketing partners, publicly-available sources and data providers for marketing and personalization purposes.

Automatic Collection

We automatically collect device information (OS type, IP address, identifiers, language settings, location), online activity (pages viewed, time spent, click data), and email engagement metrics.

Collection Tools

We use cookies, local storage technologies, and web beacons for tracking and functionality purposes.

Data Usage

  • Service operation and improvement
  • Customer communications and support
  • Direct marketing communications (opt-out available)
  • Research and development, including creating aggregated, de-identified, or other anonymous data
  • Legal compliance and fraud prevention

Data Sharing

Information is shared with service providers, law enforcement when legally required, business transfer recipients, and affiliates.

User Rights

  • Email opt-out via unsubscribe links
  • Cookie blocking through browser settings
  • Privacy browser extensions supported
  • Do Not Track signals are currently not honored

Additional Provisions

Data retention periods are determined by relationship maintenance needs and legal obligations. We use reasonable organizational, technical and administrative measures for security. Our services exclude children under 18. Policy modifications are effective upon posting.

Contact

For privacy-related inquiries, contact us at privacy@statisfy.us.