Terms of Service
Last Updated: January 4, 2024
Definitions
- Affiliates: Entities with 50%+ control relationship
- Confidential Information: Marked proprietary data with exceptions
- Documentation: Instructional materials
- Order Form: Signup documentation
- Statisfy Apps: Browser extensions and integrations
- Statisfy Platform: AI-powered customer relationship tool
- Third-Party Product: Non-Statisfy applications
Statisfy Platform Usage
- Account registration requires accurate information
- Grant of non-exclusive, non-transferrable, non-sublicensable right to access platform for internal business purposes
- Free subscriptions offered "AS-IS" without warranties, terminable at Statisfy's discretion
- Prohibited uses: reverse engineering, security testing, competitive development, resale, and high-risk applications
Fees
- Payment in USD, non-cancelable and non-refundable
- Credit card auto-recharge required or sufficient balance maintained
- 30-day invoice payment terms
- Late payment suspension possible at 30 days past due, with 1% monthly interest accrual
Proprietary Rights
- Customer retains data ownership
- Statisfy owns platform, apps, and system data
- Statisfy may aggregate/anonymize customer data for product improvement
- Feedback usage unrestricted by Statisfy
Disclaimers
The platform is provided without warranties regarding accuracy, error-free operation, or third-party integrations.
Liability Limits
Liability is capped at amounts paid in the preceding 12 months or $100, whichever is greater.
Termination
Paid subscriptions auto-renew unless 30-day non-renewal notice is given. Either party may terminate for uncured material breach within 30 days of notice.
Contact
For questions about these terms, contact us at support@statisfy.us.