Terms of Service

Last Updated: January 4, 2024

Definitions

  • Affiliates: Entities with 50%+ control relationship
  • Confidential Information: Marked proprietary data with exceptions
  • Documentation: Instructional materials
  • Order Form: Signup documentation
  • Statisfy Apps: Browser extensions and integrations
  • Statisfy Platform: AI-powered customer relationship tool
  • Third-Party Product: Non-Statisfy applications

Statisfy Platform Usage

  • Account registration requires accurate information
  • Grant of non-exclusive, non-transferrable, non-sublicensable right to access platform for internal business purposes
  • Free subscriptions offered "AS-IS" without warranties, terminable at Statisfy's discretion
  • Prohibited uses: reverse engineering, security testing, competitive development, resale, and high-risk applications

Fees

  • Payment in USD, non-cancelable and non-refundable
  • Credit card auto-recharge required or sufficient balance maintained
  • 30-day invoice payment terms
  • Late payment suspension possible at 30 days past due, with 1% monthly interest accrual

Proprietary Rights

  • Customer retains data ownership
  • Statisfy owns platform, apps, and system data
  • Statisfy may aggregate/anonymize customer data for product improvement
  • Feedback usage unrestricted by Statisfy

Disclaimers

The platform is provided without warranties regarding accuracy, error-free operation, or third-party integrations.

Liability Limits

Liability is capped at amounts paid in the preceding 12 months or $100, whichever is greater.

Termination

Paid subscriptions auto-renew unless 30-day non-renewal notice is given. Either party may terminate for uncured material breach within 30 days of notice.

Contact

For questions about these terms, contact us at support@statisfy.us.