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What is your role?*
Customer Success Manager
Account Manager
Manager/Director/VP of Customer Success
Customer Success Operations
Others
Which CRM do you use?
Salesforce
Hubspot
Others
Which video conferencing app do you currently use?
Zoom
Office 365 Teams
Google Meet
Cisco WebEx
Others
Do you currently use a Conversation Intelligence tool?
Gong
Chorus (ZoomInfo)
MindTickle
Avoma
Kaia (Outreach)
Others
None
Which workplace productivity tool do you use?
Microsoft Office
Google Workspace
Others
Do you currently use a Customer Success Platform?*
Gainsight
Totango/Catalyst
Vitally
PlanHat
ClientSuccess
Other
None
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